Last Updated: July 8, 2026

Introduction

New Life Bookstore (“New Life Bookstore,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

Our online store is powered by Shopify, which provides the technology that allows us to offer products, process payments, and fulfill orders securely.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

Information We Collect

Depending on how you interact with New Life Bookstore, we may collect the following types of information.

Personal Information You Provide

When you shop with us or contact us, you may provide:

Your name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through our payment providers)
Account login details
Information you provide when contacting customer support
Product reviews or feedback you choose to submit

Order Information

When you make a purchase, we collect information relating to your order, including:

Products purchased
Order history
Delivery preferences
Payment status
Returns or exchanges

Device and Website Information

When you browse our website, certain information is collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Shopping cart activity
Website usage statistics

This information helps us improve our website and provide a better shopping experience.

How We Collect Your Information

We collect personal information in several ways:

When you create an account
When you place an order
When you subscribe to our newsletter
When you contact our customer support team
When you participate in promotions or surveys
Automatically through cookies and similar technologies while you browse our website
From trusted service providers who help us operate our business

How We Use Your Information

We use your personal information to:

Process Your Orders

Your information allows us to:

Confirm your purchases
Process payments
Prepare your orders
Arrange delivery
Handle returns and exchanges
Send order confirmations and shipping updates

Improve Your Shopping Experience

We use your information to:

Remember your preferences
Save your shopping cart
Recommend products that may interest you
Improve our website and services
Personalize your shopping experience

Customer Support

Your information helps us:

Respond to inquiries
Resolve issues
Provide after-sales support
Answer questions about products or orders

Marketing Communications

With your permission, we may send:

New arrivals
Promotions
Exclusive offers
Newsletters
Store updates

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Security and Fraud Prevention

We use information collected through our website to:

Detect fraudulent activity
Prevent unauthorized transactions
Protect customer accounts
Maintain the security of our website and services

Legal Compliance

Where required by law, we may use or disclose your information to:

Comply with legal obligations
Respond to lawful requests from government authorities
Resolve disputes
Enforce our Terms of Service
Protect the rights, property, and safety of New Life Bookstore and our customers

How We Share Your Information

We respect your privacy and do not sell your personal information to third parties.

However, we may share your information with trusted partners when necessary to operate our business and provide our services. These may include:

Shopify, which powers our online store.
Secure payment providers that process your payments.
Delivery and logistics companies that ship your orders.
Technology providers that help us operate our website.
Customer support providers that assist us in serving you.
Marketing and analytics partners that help us improve our services and communicate with customers.

These service providers are only permitted to use your information for the services they perform on our behalf and are required to protect your information appropriately.

We may also disclose your information where required by law or where necessary to protect our legal rights, investigate fraud, or comply with a legal obligation.

Shopify and Third-Party Services

Our online store is hosted by Shopify. When you browse our website or place an order, certain information is processed by Shopify to help operate our store, process payments, and improve the shopping experience.

Shopify may process your information in accordance with its own Privacy Policy. For more information about how Shopify handles personal information, please visit Shopify’s Privacy Policy.

Our website may also contain links to third-party websites or services. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party websites you visit.

Cookies and Similar Technologies

Like most websites, New Life Bookstore uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Keep you logged into your account.
Remember items in your shopping cart.
Understand how visitors use our website.
Improve website performance.
Personalize content and product recommendations.
Measure the effectiveness of marketing campaigns.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how our website functions.

Data Retention

We keep your personal information only for as long as necessary to:

Complete your orders.
Provide customer support.
Maintain your account.
Meet legal and tax obligations.
Resolve disputes.
Enforce our agreements.

When your information is no longer required, we securely delete or anonymize it where reasonably practicable.

Children’s Privacy

Our website is intended for general audiences and is not designed for children to make purchases independently.

We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can review and remove the information where appropriate.

Your Privacy Rights

Depending on the laws applicable in your location, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where permitted by law.
Withdraw consent for marketing communications at any time.
Request a copy of your personal information.
Ask questions about how your information is processed.

To exercise any of these rights, please contact us using the details provided below. We may request additional information to verify your identity before processing your request.

International Data Transfers

Some of the companies that help us operate our business, including Shopify and certain technology providers, may process your information in countries outside your own.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or operational practices.

When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact us.

New Life Bookstore

Phone: +234 7013- 648-750

Email: contact@newlifebookstore.ng

Our team will be happy to assist you with any privacy-related enquiries.